honest answers
Practical questions, answered.
What kind of coaching do you offer?
We coach our clients across life, business, relationships, and the messy bit in between. If you want clarity, structure, and accountability without being sold a personality reboot, you’re in the right place.
Is this therapy?
No. Coaching is not therapy, and we do not pretend it is. Therapy is about healing, processing, and mental health support. Coaching is about getting clear, moving forward, and doing the work with someone in your corner.
What actually happens in a session?
A 1:1 session is a focused, confidential conversation built around your goals. We ask questions, spot patterns, challenge what’s getting in the way, and help you leave with actual next steps — not just a nice feeling and a notebook you’ll never open again.
Are my sessions confidential?
Yes. What happens in session stays in session, unless we’re legally required to act or there’s a serious safeguarding concern.
Do you offer payment plans
Yes. We offer payment plans for people who want to spread the cost. If you’d rather pay in full, that option is available too — and it costs less overall!
What is the Expansoul Alumni?
The Expansoul Alumni is our next-level space for people who have completed the Expand tier and want to keep growing with support, structure and a community that actually understands the work. It’s not just a place to stay in touch — it is a continued experience with perks, connection and access designed to help you keep building on the progress you made in coaching.
Inside, you will have access to a private online community, ongoing support, exclusive benefits, and first look at what we create next. Perfect for clients who aren’t interested in dropping the momentum the second the programme ends.
Do you offer a money back guarantee?
Yes! If you attend your first scheduled sessions, follow the coaching process in good faith, but feel after that it is not the right fit for you, you may request a refund. Refund requests must be made in writing and will be reviewed against the programme conditions. This guarantee applies to coaching fit, not to guaranteed life outcomes.
What if I want to pause or reschedule?
If you need to reschedule a session, please give us at least 48 hours’ notice. That gives us time to reorganise and keep the calendar moving smoothly.
What happens after my programme ends?
You’ll leave with a clearer picture of your goals, practical next steps, and a plan for what comes next. If you’re in Expand, you’ll also have access to alumni perks and discounted post-programme sessions.